Frequently asked questions


For organizations

All

Application

Disbursements

General

Milkywire funding

Reporting

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What is Milkywire?

Milkywire is a technology-driven giving platform that makes contributing easy, accessible, and engaging for companies who care about the environment. Unlike other charity organizations and giving platforms, Milkywire provides rewarding, transparent, and personalized feedback on contributions.

What is the platform?

The Milkywire platform consists of different touch points: our app (available for both iOS and Android), our homepage, and our social media channels. The app is our flagship, where you will get information and updates about the projects we represent on the platform.

How could my organization benefit from being on your platform?

We help with reaching out to potential partners and donors, marketing, content creation, and more so organizations can focus on what they do best – their work. The Milkywire platform has a global audience that allows them to connect, fundraise, and educate on the issues they work with. 

How does Milkywire differ from other donors or organizations?

Milkywire itself is not a donor or organization, but a platform for creating impact. We let donors directly influence where their money goes and support multiple causes they care about in one place, we show the actual work done in the field in our app through content reports, and we track where the money goes for full transparency.

How does Milkywire drive donations to impact organizations?

Milkywire helps organizations get funding through private and corporate donations, either via monthly subscriptions or one-time donations. Both companies and private individuals can support impact organizations directly, or donate to our "causes," which are funds focused on specific thematic issues.

What types of initiatives does Milkywire represent?

Milkywire supports locally-rooted civil society organizations around the world. We focus on initiatives connected to the environment, such as saving oceans and seas, protecting wildlife, restoring forests and landscapes, supporting environmental defenders, and fighting climate change. 

Does Milkywire charge any fee on the grants going to the organizations?

80% of every donation goes directly to the organization a donor chooses to support. Of the remaining 20%, 10% is spent on compliance and fundraising for the organization, and the other 10% covers transaction and platform costs. That's it - no hidden fees. Our model is also audited by PwC every year.

Does Milkywire have a whistleblowing function?

Yes, the whistleblowing function can be found at www.milkywire.com/whistleblowing and can be used anonymously by anyone. Anything that you think might seriously affect Milkywire, our donors, or the organizations on our platform is worth reporting.

How does Milkywire select its partners?

Milkywire cooperates with companies who share our values and ambitions regarding the environment and social responsibility. All corporations are screened before entering a partnership where Milkywire looks at various aspects. You can view the screening criteria here

Which donations from third parties does Milkywire not accept?

We cooperate with companies who share our values and ambitions. However, Milkywire reserves the right to refuse or return donations from third parties that we do not deem aligned with Milkywire’s partnership policy

What type of funding does Milkywire provide?

Most of our grants are what we call Flexible Grants, which are grants whose amount we do not know upfront. When an organization is approved, a cooperation agreement is signed which defines the yearly fundraising target. This funding target is the amount to be raised every year through the platform, which will constitute the Flexible Grant. Due to the uncertain nature of Milkywire’s Flexible Grants, they aim to provide extra support to initiatives that already have a main source of funding secured.

Occasionally we are also able to offer Fixed Grants, which are. grants in which Milkywire commits to a certain amount upfront. These grants depend on our strategic partnerships so often have additional thematic requirements. For the time being, only pre-selected organizations can apply for fixed funding.

Who can Milkywire fund?

Milkywire only provides grants to registered non-profit organizations that implement initiatives focused on environmental and/or climate challenges (primarily SDGs 6, 13, 14, and 15). Since Milkywire is a tech platform, it’s also important that the organizations are interested in using digital tools to communicate and increase transparency around their work. See our full eligibility criteria here.



What type of items does Milkywire fund?

Milkywire aims at supporting organizations in what they need and when they need; therefore, our funding can go towards almost any type of cost. This includes salaries, overheads and day-to-day running costs, capacity-building, equipment, advocacy, etc.

However, please keep in mind that Milkywire’s Flexible Grants are always dependent on how much we are able to fundraise on the platform. They should not be planned for high priority items which are crucial for the implementation of your initiative.

How do I apply to join Milkywire?

Currently, we are working to have a broader spectrum of organizations and partnerships, so we are not accepting new applications at this time. If you are interested in joining our platform, please email impact@milkywire.com with information about your organization, and we may contact you when we reopen the application process.


What material does my organization need to apply for funding from Milkywire?

In order to apply for a Milkywire grant, your organization will need to submit a certificate of registration, statutes, latest financial statements, and, for the higher funding levels, copies of internal policies.  If your application is successful we will need the impacter to submit a profile photo, action photos, a short video, and a short summary of your daily work. 

Can I use existing information from ongoing initiatives to complete the application?

Yes. You can base the application on the work you already have in place, given that additional funding is needed. This way, you can focus as much as possible on your work and spend less time on administration.

How can I know how much funds I have raised?

As an active organization, you can follow your donations and funding raised in your financial overview directly in the Milkywire app or on our website here. You can see how much funding is needed until you meet your goal, get an overview of your monthly support, and more.


How do you manage the grant payments?

Grants are disbursed to organizations via Wise, bank transfers, or PayPal, normally on a quarterly basis.

How can my organization receive funds from Milkywire?

To receive funds from Milkywire, the organization must have a bank account and send us confirmation of the bank account details such as account number, IBAN, etc.

What are the reporting requirements by Milkywire?

Once you join the Milkywire platform, we require you to submit regular content reports and progress reports.

Content reports are photo and/or video updates and descriptions documenting the progress of the implementation of your initiative, corresponding with the objectives and activities submitted in your project proposal. These are uploaded via our app or website. An organization should create content reports at least on a monthly basis.

Progress reports are a financial update of the implementation of your initiative - using as a basis the detailed budget you submitted during your application, we ask you to provide us with an update of your actual costs so that we can monitor the implementation of your initiative. For Level 1 organizations these shall be submitted on a quarterly basis, while for Level 2 organizations it’s on a biannual basis.

What is the purpose of content reporting?

We use content reports for monitoring and reporting purposes so Milkywire can follow the progress of your initiative. Additionally, content reports  give your donors and potential donors a chance to connect to you and follow your work and progress in real-time.

Can other staff create content reports?

Yes. The impacter will be the organization's ambassador to Milkywire, but other colleagues can also create content reports and be featured in them. In order to do that, they must download the app, create an account, and contact us specifying which email they used to create the account.

Can other staff besides the impacter submit progress reports?

Yes. Anyone in your organization can submit the progress reports, they just need to have an organizational admin login. First, they must download the app and create an account. Then, they must contact us specifying which email they used to create the account, so we can connect them to the profile.

Do I need to have a smartphone?

Yes. Having a smartphone is the easiest way to upload content reports and gives you the full experience of the app. You can, however, also make updates using a computer or tablet via our website here.

Still have questions?


If you don’t find an answer to your question in the FAQ, you’re always welcome to contact us at impact@milkywire.com