Frequently asked questions


For organizations

All

Application

Disbursements

Funding

General

Reporting

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What is Milkywire?

Milkywire is a technology-driven giving platform that makes contributing easy, accessible, and engaging for companies who care about the environment. Unlike other charity organizations and giving platforms, Milkywire provides rewarding, transparent, and personalized feedback on contributions.

What is the platform?

The Milkywire platform consists of different touch points: our impact portal, our homepage, and our social media channels. The impact portal is our flagship, where corporate partners will get information and updates about the projects we represent on the platform.

How could my organization benefit from being on your platform?

We help with reaching out to potential partners and donors, marketing, content creation, and more so organizations can focus on what they do best – their work. The Milkywire platform has a global audience that allows them to connect, fundraise, and educate on the issues they work with. 

How does Milkywire differ from other donors or organizations?

Milkywire itself is not a donor or organization, but a platform for creating impact. We let donors directly influence where their money goes and support multiple causes they care about in one place, we show the actual work done in the field in our impact portal through content reports, and we track where the money goes for full transparency.

How does Milkywire drive donations to impact organizations?

Milkywire helps organizations get funding through private and corporate donations. Companies and private individuals can support our "impact funds," which encompass initiatives driven by organizations working under a specific theme.

What types of initiatives does Milkywire represent?

Milkywire supports a wide range of initiatives, from locally-rooted civil society organizations to pioneering carbon removal start-ups to advocacy and policy networks. We focus on initiatives connected to the environment, such as saving oceans and seas, protecting wildlife, restoring forests and landscapes, supporting environmental defenders, and fighting climate change.

Does Milkywire charge any fee on the grants going to the organizations?

80% of every donation goes directly to the organization a donor chooses to support. Of the remaining 20%, 10% is spent on compliance and fundraising for the organization, and the other 10% covers transaction and platform costs. That's it - no hidden fees. Our model is also audited by PwC every year.

Does Milkywire have a whistleblowing function?

Yes, the whistleblowing function can be found at www.milkywire.com/whistleblowing and can be used anonymously by anyone. Anything that you think might seriously affect Milkywire, our donors, or the organizations on our platform is worth reporting.

How does Milkywire select its corporate partners?

Milkywire cooperates with companies that share our values and ambitions regarding the environment and social responsibility. All corporations are screened before entering a partnership with Milkywire assessing various aspects.

Which donations from third parties does Milkywire not accept?

We cooperate with companies who share our values and ambitions. However, Milkywire reserves the right to refuse or return donations from third parties that we do not deem aligned with Milkywire’s partnership policy. 

Does Milkywire provide grants to organizations?

Although Milkywire is not a grantmaker, Milkywire manages the relationships with corporate donors and fundraises for the impact funds. Milkywire collaborates with impact partners for each impact fund, who provide grants to the organizations within the selected initiatives.

Who does Milkywire fund?

Milkywire is a technology-driven giving platform that enables companies and individuals to support environmental and/or climate-focused initiatives. These initiatives are selected by Milkywire and its impact partners based on their potential to create long-lasting positive impact. The funded organizations are vetted to ensure compliance with relevant local regulations, and are typically part of a portfolio of projects under a specific theme, known as an Impact Fund.

Does Milkywire support for-profit companies?

Yes, we have created the Climate Transformation Fund, which focuses on high-cost carbon removal projects, research initiatives, and advocacy and policy projects. Some of the initiatives selected for this fund include for-profit companies. However, all projects must be deemed aligned with our CTF policy.

What type of items does Milkywire fund?

Milkywire aims at supporting organizations in what they need and when they need; therefore, our funding can go towards almost any type of cost. This includes salaries, overheads and day-to-day running costs, capacity-building, equipment, advocacy, etc.

However, please keep in mind that Milkywire’s Flexible Grants are always dependent on how much we are able to fundraise on the platform. They should not be planned for high priority items which are crucial for the implementation of your initiative.

Can my organization apply to join the Milkywire platform?

At Milkywire, we work with impact partners to identify initiatives that align with our values and criteria. As a result, we kindly request that organizations do not submit unsolicited proposals directly to us. However, we will publicly announce when opportunities arise to submit proposals for our funds, and you may follow us on our social media channels to find out about future opportunities.

What material does my organization need to apply for funding from Milkywire?

In order to apply for a Milkywire grant, your organization will need to submit a certificate of registration, statutes, the latest financial statements, and, for the higher funding levels, copies of internal policies. If your application is successful, we will need a designated person to submit a profile photo, action photos, a short video, and a short summary of your daily work.

Can I use existing information from ongoing initiatives to complete the application?

Yes. You can base the application on the work you already have in place, given that additional funding is needed. This way, you can focus as much as possible on your work and spend less time on administration.

How do I know how much funding my initiative has raised?

If you have an active initiative or are an Impact Partner, you can follow your donations and funding raised in your financial overview directly on our website here. You can see how much funding is needed until you meet your goal, get an overview of your monthly support, and more.

How do you manage the grant payments?

Grants are disbursed to organizations via Wise, bank transfers, or PayPal, normally on a quarterly basis.

How can my organization receive funds from Milkywire?

Funds raised through the Milkywire platform are directed to our Impact partners, who act as a grantmaker and ensure the distribution of the funds to the local partners that are part of the initiative. They also ensure that donations are properly tracked, both financially and from an impact perspective.

What are the reporting requirements by Milkywire?

Since we work with impact partners to ensure high-quality impact, most reporting requirements are within their responsibility. However, we require impact partners to report to us, and we require initiatives to submit regular content reports.

What is the purpose of content reporting?

We use content reports for monitoring and reporting purposes so Milkywire can follow the progress of your initiative. Additionally, content reports give your donors and potential donors a chance to connect with you and follow your work and progress in real-time, encouraging additional support.

What are content reports?

Content reports are photo and video updates uploaded via our platform, showcasing the progress of your work in a transparent way. An initiative is encouraged to create content reports on a weekly basis but is required at least once per month.

Can other staff besides the impacter submit progress reports?

Yes. Anyone in your organization can submit the progress reports, they just need to have an organizational admin login. First, they must create an account. Then, they must contact us specifying which email they used to create the account, so we can connect them to the profile.

How do I upload content reports?

You must have an internet connection to upload content reports. You map upload via your smartphone or computer through our website.

Still have questions?


If you don’t find an answer to your question in the FAQ, you’re always welcome to contact us at impact@milkywire.com