Milkywire provides an online crowdfunding platform, made available through the Services, that allows users to make targeted monetary donations to support the work and projects carried out by screened not-for-profit organizations around the world (individually referred to as "Impacter" and collectively as “Impacters”). Impacters receive monetary contributions made by users through the Milkywire Foundation (the “Foundation”), a charitable foundation registered in Sweden, org. ID No. 802526-9328, that disburses funds raised from donors via the Services. Milkywire acts as a facilitator, enabling the marketing, fundraising and follow-up thereof through the Services. For avoidance of doubt, neither Milkywire nor the Foundation provide any legal, financial, tax or other professional advice. In addition, Milkywire is not a financial institution, broker, creditor, a 501(c)(3) nonprofit organization or other form of charity.
By using our Services, you agree to the legally binding terms set out in this agreement (the “Terms”) together with our and . If you don't agree to this set of terms and rules, you may not access or use the Services.
We continuously work to improve our Services, and may change or revise our Terms, and from time to time. By continuing to use the Services after the effective date of the change you accept the new Terms, and .
By accepting these Terms, you also agree to comply with all applicable national or international laws and regulations.
Who may use our Services
To sign up for an account with Milkywire and use the Services, you must be at least 18 years old. If you are under the legal age, but are at least 16 years old, you may only use the Services with the approval of a parent or a guardian, in which case you must notify said parent or guardian of any change we make to these Terms.
To access the Services in full you must have a user account. The user account is either created directly on the platform or through a third party service (currently Facebook, Google, and Apple) from which personal information provided by you to the third party, such as your name, email address, and other information that the privacy settings of said third party service allow us to access, will be used for the purpose of creating your Milkywire user account.
You are responsible for safeguarding your Milkywire login credentials, and the activity on your account, whether or not you authorized that activity. You should immediately notify us of any unauthorized use of your account (firstname.lastname@example.org).
Use of Services
Through the Services you get access to a community of Impacters. We believe in people doing great things and we also believe in you, doing great things through the use of the Services. Therefore you may not:
harass, intimidate, defame, abuse, threaten other users or Impacters
post or promote content containing sexually explicit material, violence or discrimination on the basis of someone's race, sex, religion, nationality, disability, sexual orientation or age
distribute, license, transfer or sell any of the Services or part thereof
spam or solicit our users or Impacters
use the Services, without our written consent, for any commercial or unauthorized purpose, including communicating or facilitating any commercial advertisement
use content from our Services unless you obtain permission from its owner or are otherwise permitted by law
use or attempt to use another's account, service or system without authorisation from Milkywire, or create a false identity on the Services
use the Services to upload, transmit, distribute, store or otherwise make available in any way: files that contain viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful
make unauthorised copies, modify, adapt or create any derivative works of the Services or any content
make unauthorised copies, modify, adapt or create any derivative works of any source code, algorithms, methods or techniques embodied by the Services
reverse engineer or access the Services for competitive reasons using ideas or features similar to the Services, or copying features or other visual contents of the Services.
We may review content to determine whether it is illegal or violates our policies, and we may remove or refuse to display content that we reasonably believe violates our policies or the law.
Please refer to our Community Guidelines for general information on how you should behave on our platform.
Through the Services users can follow Impacters and make a monetary contribution (“Donation”) to their projects. All Donations go to the Foundation, which in turn disburses grants to Impacters. Thus, a donation via the Services is always made directly to the Foundation.
For avoidance of doubt, when you make a Donation via the Services, your instructions with regards to a receiving Impacter project will be followed by Milkywire, as long as that project remains active and available on the Services. In the event a project, to which you have instructed that a Donation shall be directed is retired or overfunded, the Donation will be allocated to a general fund supporting other Impacter projects available on the Services.
Through the Services, we may offer you the option to make a Donation on a recurring basis (“Monthly Donation”), and by choosing to participate in such a feature you acknowledge that the Monthly Donation will include recurring Donations and is renewed automatically for successive renewal periods of the same duration as the initial term, unless and until you actively opt out of the Monthly Donation, which can be done via the Services or by email (email@example.com). During the full duration of the consecutive Monthly Donation periods you grant Milkywire the authorization to bill your selected payment card of the applicable donation amount on a periodic basis until you terminate the recurring donations by opting out of the Monthly Donation, and you agree to maintain up to date and accurate payment information on your account. If you decide to change the recurring donation amount or terminate the Monthly Donation, it will only apply to donations that take place after Milkywire receives notice of such changes or termination. By not terminating your Monthly Donation prior to a scheduled donation, you extend Milkwire’s continued authorization to bill your selected payment card for the Monthly Donation in accordance with these terms. In the event a project, which you have selected as a beneficiary of your Monthly Donation, is retired, the amount that was reserved for that project will be evenly distributed over the other Impacter projects that are part of your Monthly Donation. If you do not have additional Impacter projects in your Monthly Donation, it will be terminated. Regardless, you will be informed about the status update of the Impacter project.
When you make a Donation through the Services, you agree to provide us with the information required by our payment processing partners to proceed with the transaction (“Payment Information”). You also agree to adhere to all applicable conditions in our processing partners’ terms of service (currently and ). All information regarding payments and transactions will be handled in accordance with our . By providing us with the Payment Information you grant Milkywire, or our payment processing partners the right to bill your selected payment card for any Donation made and other fees associated with your use of the Services included but not limited to, transaction fees and applicable platform fees. Neither Milkywire nor the Foundation offers refunds on any Donation. As a user, you acknowledge and agree that it is your responsibility to ensure that you understand the financial, legal and tax implications before making a decision related to the Services and its contents, and that all information and content accessed by you using the Services is at your own risk. If you are uncertain about the financial or tax implications of making a Donation, you should consult with relevant professional advisors as appropriate.
All information and content provided by Milkywire relating to the Impacters’ projects and the Services is solely for general information purposes, and while Milkywire is committed to deliver the highest quality possible experience of the Services, we cannot guarantee the accuracy, completeness, timeliness or reliability of any such information or content.
Please refer to our Privacy Notice for information on how we collect, use and process information from our users.
Respecting Copyright and trademarks
We respect the intellectual property rights of others, and expect nothing less from you.
Milkywire honors copyright laws, including the Digital Millennium Copyright Act. We therefore take reasonable steps to promptly remove from our Services any infringing material that we become aware of. If Milkywire becomes aware that one of its users has repeatedly infringed copyrights, we will terminate the user's account immediately.
Users should notify Milkwire if they become aware of or suspect copyright infringement while using the Services.
These Terms do not grant you to share any material which does or may infringe trademark or other intellectual property or privacy rights of any other person without their consent.
For clarity, intellectual property rights include but are not limited to, all patents, inventions, patent applications, unpatented inventions, design rights, copyrights, trademarks, tarde names, service names, domain name rights, as well as all forms of protection of a similar nature anywhere in the world.
We may terminate your access to and use of the Services at any time and without notice or liability to you. Reasons for termination might be that we find content objectionable, in violation of these terms or our community guidelines.
You may cancel your account at any time by sending an email to us at firstname.lastname@example.org.
Milkywire is committed to the highest possible standards of openness, honesty and accountability. In line with those commitments, we expect all users, Impacters and employees who have serious concerns, past or present, about any aspect of the Services or its contents, including but not limited to proof, or justifiable suspicion, of unethical, inappropriate or corrupt practices of anyone in the Milkywire Team or any of the Impacters featured on the Services, to come forward and voice such concerns, either through the Services or via email (email@example.com). For avoidance of doubt, you, as a user, have the right to remain anonymous with regards to any whistleblowing communication with us, and any personal information about you will be kept strictly confidential.
YOU USE OUR SERVICES AT YOUR OWN RISK. YOU UNDERSTAND AND AGREE THAT THE SERVICES ARE PROVIDED AND MADE AVAILABLE TO YOU “AS IS” AND “AS AVAILABLE” AND WITHOUT ANY KIND OF WARRANTY, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE. MILKYWIRE AND ITS AFFILIATES EXPRESSLY DISCLAIM AND EXCLUDE, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ALL WARRANTIES, CONDITIONS AND REPRESENTATIONS OF ANY KIND, INCLUDING BUT NOT LIMITED TO, MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTY RIGHTS, AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES IMPLIED BY ANY USAGE OF TRADE, COURSE OF PERFORMANCE, OR COURSE OF DEALING. MILKYWIRE MAKES NO WARRANTY OR REPRESENTATION WITH REGARDS TO FINANCIAL TRANSACTIONS, INCLUDING BUT NOT LIMITED TO, DONATIONS. NO ADVICE OR ANY INFORMATION (ORAL OR WRITTEN) OBTAINED BY YOU FROM MILKYWIRE OR THE FOUNDATION SHALL CREATE ANY WARRANTY.
Limitation of liability
YOU UNDERSTAND AND AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MILKYWIRE, ITS DIRECTORS, EMPLOYEES, PARTNERS, SUPPLIERS OR CONTENT PROVIDERS BE LIABLE UNDER THIS AGREEMENT FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO DAMAGES:
RESULTING FROM YOUR ACCESS TO OR USE OF THE SERVICES;
RESULTING FROM YOUR INABILITY TO ACCESS OR USE THE SERVICES;
FOR ANY LOST PROFITS OR LOSS OF DATA; OR
FOR ANY CONDUCT OF CONTENT OF ANY THIRD PARTY THROUGH THE SERVICES.
This agreement shall be governed by and will be construed in accordance with Swedish law. Any dispute, controversy or claim arising out of or in connection with this agreement, shall be settled by arbitration in accordance with the Rules for Expedited Arbitrations of the Arbitration Institute of the Stockholm Chamber of Commerce. The place of arbitration shall be in Stockholm, Sweden. As a user, you accept and agree that Milkywire shall not bear responsibility for any disputes between users, or users and Impacters, and you acknowledge that your account may be suspended as a result of such disputes.
These terms are personal to you, and cannot be sublicensed, assigned or otherwise transferred by you to another party.
We welcome feedback, comments and suggestions for improvements to the Services by emailing us.
By submitting ideas, suggestions, documents and/or proposals to Milkywire or its employees, you acknowledge and agree that Milkywire shall be entitled to use or disclose such submissions for any purpose in any way without providing compensation or credit to you.
That’s it! If you have any questions or comments that you’d like to share with us, don’t hesitate to reach out (firstname.lastname@example.org). We hope you’ll enjoy the Milkywire universe as much as we do.
Last updated: 3 May 2021